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members of the society of cosmetic scientistsnatural and organiccruelty freeenvironmentally fiendlymade in britain

Delivery

 

UK Standard Flat Rate Delivery

FREE on orders above £30, Flat Rate of £3.95 for orders below £30.
Most items dispatched same day (Monday to Friday).
Delivery often next day generally within 3 days (Monday to Saturday).
Small & medium orders via Royal Mail – untracked service; Large orders via UPS/My Hermes – fully tracked.

UK Guaranteed Next Day Delivery

Flat Rate of £9.95.
Orders must be placed before 12pm midday.
Orders delivered before the end of the next business day (Monday to Friday) via UPS – fully tracked service.

Delivery options

When will I get my All Naturals soaps? 

UK Standard Flat Rate Delivery Service –

DISPATCH
Most orders are dispatched the very same day they are placed (Monday to Friday).
You will receive an email once we have dispatched your order.

ARRIVAL
Small orders (up to 7 bars) generally arrive the next day (Monday to Saturday), following dispatch. Sent via Royal Mail First Class, untracked.

Medium orders (up to 15 bars) generally arrive 2 days later (Monday to Saturday), following dispatch. Sent via Royal Mail Second Class, untracked.

Large orders (above 15 bars) generally arrive 3-5 days later (Monday to Saturday), following dispatch. Sent via UPS/My Hermes, fully tracked – you will receive tracking details via email.

*Our soaps are handmade and therefore packages can vary in weight.

Note that this delivery service does not operate on  UK Bank Holidays or during our occasional seasonal breaks).

 

UK Guaranteed Next Day Delivery Service –

You will receive your order by the end of the next business day (Monday to Friday), provided that your order has been placed before 12pm midday. Sent via UPS, fully tracked – you will receive tracking details via email.

Orders placed before 12pm midday on a Friday will be delivered by the end of the business day the following Monday.

Orders placed after our 12pm midday deadline are not guaranteed to arrive by the end of the following business day (Monday to Friday).

Orders placed after our 12pm midday deadline are not eligible for postage refunds if the package does not arrive by the end of the following business day (Monday to Friday).

Note that this delivery service does not operate on  UK Bank Holidays or during our occasional seasonal breaks.

 

Flat Rate European Delivery

European delivery costs just £6.75 for us to post you up to 15 bar All Naturals soaps, , and they will generally arrive within 3-5 working days.

If you’re interested in ordering more than 15 bars, no problem! 
We will then quickly send you back a variety of postal options – normally within a couple of hours.

Important notes

We send all our £6.75 parcels to Europe via Royal Mail’s Standard International Service as standard. This is automatically insured up to £20 and is an untracked service. 
For a Flat Rate of £14.25 (for postage of up to 15 bars), we will send your package via Royal Mail’s International Tracked Service. This includes insurance of up to £50. 
Royal Mail’s estimated delivery times vary from country to country, and any taxes or customs duties levied in transit or on arrival on your package is your sole responsibility.
You will receive an email from us when your soaps have been dispatched. Most orders are sent on the same day we receive them, excepting weekends, UK Bank Holidays and occasional seasonal breaks.